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Nowlan and Heap in their book, titled Reliability Centered Maintenance, consider RCM decisions basically about to answer these following three questions:

 

1. How does a failure occur?
2. What are its consequences?
3. What good can preventive maintenance do?

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Focusing on those independent of specific products and designs, field data are collected to validate the following three major aspects to support decisions:

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1. to validate understanding of failures

2. to validate assessment of a plan

3. to validate effectiveness of an action

1. to validate understanding of failures

Understanding of failures includes but not limited to:

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1. coupling of different failure modes
2. nature of failures, i.e. random or wear-out
3. failure percentages in different categories and/or modes

2. to validate assessment of a plan

Assessment outcomes of a maintenance plan, for example, includes but not limited to:

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1. risk ranking and task prioritization
2. cost estimation
3. spare parts determination

3. to validate effectiveness of an action

Effectiveness of a maintenance action, for example, includes but not limited to:

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1. effectiveness of maintenance/corrective actions
2. effectiveness of a condition monitoring tool/system
3. confirmation/validation of root cause analysis results 
4. comparison/benchmark of maintenance workmanship and quality 
5. assessment of design modification and second-source parts suppliers

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